74bd Privacy
Policy
We believe in full transparency about how your personal information is collected, stored, and used on the 74bd platform. This document explains everything in plain English so you are always in control of your data.
This Privacy Policy ("Policy") describes how 74bd ("we", "us", "our") collects, processes, stores, and shares personal data relating to individuals ("you", "your", "Player") who access or use the 74bd online betting and casino platform at https://74bd.io (the "Platform").
74bd is committed to protecting the privacy and personal data of all users of its Platform. This Policy has been prepared in accordance with applicable data protection principles and is designed to give you a clear, honest account of our data practices. We encourage you to read this Policy carefully before creating an account or using any services on the 74bd Platform.
By accessing the Platform, creating an account, or using any of our services, you acknowledge that you have read and understood this Privacy Policy and you consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should not use the 74bd Platform.
This Policy should be read alongside our Terms & Conditions and our Responsible Gaming Policy. In the event of any conflict between this Policy and those documents, this Privacy Policy governs in respect of data protection matters.
74bd collects personal data from you in three primary ways: information you provide directly when creating or managing your account, information collected automatically as you use the Platform, and information received from trusted third-party partners such as payment providers and identity verification services. The categories of personal data we collect are set out below.
2.1 — Information You Provide Directly
- Registration data: Full legal name, date of birth, mobile phone number (Bangladesh-registered), and account login credentials (username and hashed password).
- Identity verification (KYC) data: Government-issued National ID Card (NID) number, passport number, or birth certificate details; facial photograph or selfie for identity confirmation; proof of address documentation where required.
- Financial data: Mobile wallet identifiers (bKash, Nagad, Rocket, Upay account numbers); bank account details for players using Dutch-Bangla Bank, City Bank, BRAC Bank or other bank transfer methods; transaction histories and deposit/withdrawal records denominated in Bangladeshi Taka (৳).
- Communication data: Content of messages, emails, and live chat transcripts exchanged with our customer support team; responses to surveys, promotions, and feedback forms submitted through the Platform.
- Responsible gaming data: Deposit limits, loss limits, session time limits, self-exclusion requests, and any other responsible gaming preferences you set on your account, as well as any disclosures you make to our support team regarding your gambling behaviour.
2.2 — Information Collected Automatically
- Device and technical data: IP address, device type (mobile or desktop), operating system, browser type and version, screen resolution, and device identifiers.
- Usage data: Pages visited on the Platform, games played, bets placed (including stake amounts, odds, and outcomes), session start and end times, click-stream data, and feature interactions.
- Location data: Country and city-level location inferred from your IP address. 74bd does not collect precise GPS coordinates.
- Cookie and tracking data: Session cookies, preference cookies, analytics identifiers, and first-party tracking data. See Section 6 (Cookies & Tracking) for full details.
2.3 — Information from Third Parties
- Payment providers: Transaction confirmation data and payment status updates from bKash, Nagad, Rocket, Upay, and partner banks to validate deposits and process withdrawals.
- Identity verification partners: Where we use third-party KYC services to assist with document verification and age checking, those partners may provide us with the verification result and associated flags.
- Fraud and risk services: Risk scoring, device fingerprinting, and fraud signals from third-party security and anti-fraud service providers used to protect the integrity of the Platform.
74bd uses your personal data only for the specific, legitimate purposes listed below. We do not use your data for purposes that are incompatible with the original reason for collection.
| Purpose | Details |
|---|---|
| Account Management | Creating, maintaining, and securing your 74bd account; processing login and authentication; enforcing single-account rules. |
| Payment Processing | Processing deposits and withdrawals in Bangladeshi Taka (৳) via bKash, Nagad, Rocket, Upay, and partner banks; reconciling transaction records. |
| Identity Verification (KYC) | Verifying your age (21+), identity, and source of funds to comply with anti-money laundering (AML) obligations and to prevent underage gambling. |
| Service Delivery | Providing access to sports betting markets, live casino games, slot titles, arcade games, and all other Platform features and products. |
| Customer Support | Responding to your queries, complaints, and support requests via live chat, email ([email protected]), and WhatsApp; maintaining support records. |
| Responsible Gaming | Implementing and enforcing your deposit limits, loss limits, session limits, and self-exclusion requests; identifying and responding to signs of problem gambling. |
| Fraud Prevention & Security | Detecting and preventing fraud, bonus abuse, money laundering, multi-accounting, and unauthorised access; protecting the security of all player accounts. |
| Legal Compliance | Meeting our obligations under applicable law, including record-keeping requirements, responding to lawful requests from authorities, and enforcing our Terms & Conditions. |
| Platform Improvement | Analysing aggregated and anonymised usage data to improve Platform performance, game selection, user experience, and feature development. |
| Marketing Communications | Sending you promotional offers, bonus notifications, and Platform updates where you have consented to receive such communications. You may opt out at any time. |
74bd processes your personal data on the following legal grounds, depending on the specific purpose of each processing activity:
- Contractual necessity: Processing that is necessary to fulfil the contract between you and 74bd — specifically, to operate your account, process payments, settle bets, and deliver the services you have requested. Without this processing, we cannot provide you with the 74bd Platform.
- Legal obligation: Processing required to comply with applicable laws, including identity and age verification (KYC), anti-money laundering (AML) requirements, and responding to lawful requests from government authorities.
- Legitimate interests: Processing that serves 74bd's legitimate business interests where those interests do not override your privacy rights — including fraud detection, Platform security, service analytics, and responsible gaming monitoring.
- Consent: Processing for marketing communications, non-essential cookies, and any other data use for which we have explicitly requested your consent. You may withdraw your consent at any time by contacting [email protected] or updating your account preferences.
74bd shares personal data only in the limited circumstances described below. In every case, we share only the minimum data necessary for the specified purpose:
- Payment service providers: We share transaction-relevant data (name, mobile wallet number, transaction amount) with bKash, Nagad, Rocket, Upay, and our partner banks solely to process deposits and withdrawals in Bangladeshi Taka (৳).
- Identity verification (KYC) partners: We share the identity documents you submit with our KYC verification service providers, who process those documents on our behalf under strict data processing agreements. These providers do not retain your data beyond what is required for the verification process.
- Game technology providers: Game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive a player identifier and session token to deliver their games within the 74bd Platform. These providers do not receive your full name, NID, or financial data.
- Fraud and security services: We share device and behavioural data with third-party anti-fraud and risk management service providers to protect the Platform and all players from fraudulent activity.
- Legal and regulatory authorities: We may disclose personal data to law enforcement, regulatory bodies, or other government authorities when required to do so by applicable law, court order, or other legal process. We will notify you of any such disclosure where we are legally permitted to do so.
- Business transfers: In the event of a merger, acquisition, or sale of all or part of 74bd's business, your personal data may be transferred to the successor entity. We will notify you of any such transfer and the successor's Privacy Policy before it takes effect.
All third-party data processors engaged by 74bd are required to process personal data only on 74bd's documented instructions, to maintain appropriate security measures, and to delete or return data when the processing purpose has been fulfilled. We do not permit our data processors to use your data for their own independent purposes.
74bd uses cookies and similar tracking technologies on the Platform to ensure that it functions correctly, to remember your preferences, and to understand how players interact with our services. The types of cookies we use are described below:
- Strictly necessary cookies: These cookies are essential for the Platform to function. They enable core features such as session management, authentication, and security protection. These cookies cannot be disabled because the Platform cannot operate without them.
- Functional cookies: These cookies remember your preferences and settings — such as your preferred language, display settings, and responsible gaming limit configurations — so you do not need to re-enter them on each visit.
- Analytics cookies: We use first-party analytics tools to collect aggregated, anonymised data about Platform usage — including which pages are most visited, typical session durations, and navigation paths. This data helps us improve the Platform. We do not use third-party analytics services that track you across unrelated websites.
- Security cookies: These cookies help us detect and prevent fraud, bot activity, and unauthorised access attempts. They may record anomalous behaviour patterns without storing personally identifiable information.
Most web browsers allow you to control cookie settings through your browser preferences. You may choose to disable non-essential cookies at any time; however, doing so may affect the functionality of certain Platform features. Strictly necessary cookies cannot be disabled via browser settings without preventing access to the Platform entirely.
74bd retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal or regulatory obligations. The following retention periods apply as a general guide:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | Legal / AML obligation |
| KYC / identity documents | Duration of account + 5 years after closure | Legal / AML obligation |
| Financial transaction records | Duration of account + 7 years after closure | Financial record-keeping law |
| Betting and gaming history | Duration of account + 5 years after closure | Dispute resolution / legal |
| Customer support communications | 3 years from last interaction | Legitimate interest / dispute resolution |
| Marketing consent records | Until consent withdrawn + 3 years | Proof of consent |
| Analytics and usage data | Up to 26 months (aggregated / anonymised) | Platform improvement |
| Security and fraud logs | 2 years from log entry | Platform security |
When the applicable retention period expires, 74bd will securely delete or anonymise your personal data. Where data cannot be immediately deleted due to ongoing legal proceedings, regulatory investigations, or unresolved disputes, it will be retained only until those matters are resolved.
74bd takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
- 256-bit SSL/TLS encryption: All data transmitted between your device and the 74bd Platform is encrypted in transit using industry-standard 256-bit SSL/TLS protocols. You can verify this via the padlock icon in your browser's address bar.
- Encryption at rest: Sensitive personal data — including KYC documents, identity records, and financial information — is encrypted when stored on our servers using strong encryption standards.
- Access controls: Access to personal data within 74bd is strictly limited to staff members who have a legitimate need to process that data in the course of their duties. All staff with access to personal data are subject to confidentiality obligations.
- Password security: Account passwords are stored using one-way cryptographic hashing. 74bd staff cannot retrieve your plain-text password and will never ask you for it. If you suspect your password has been compromised, change it immediately via the account settings and contact [email protected].
- OTP authentication: Sensitive account actions — including logins from new devices, withdrawal requests, and password changes — are protected by one-time password (OTP) verification sent to your registered Bangladesh mobile number.
- Regular security audits: The 74bd Platform and its supporting infrastructure are subject to regular internal security reviews and periodic external penetration testing to identify and remediate vulnerabilities.
74bd respects your rights in relation to your personal data. You may exercise any of the following rights at any time by contacting us at [email protected] with the subject line "Data Rights Request". We will respond to all rights requests within 30 days of receipt. We may request identity verification before processing your request.
Your Rights Under Our Privacy Policy
74bd recognises and upholds all of the following data rights. Submit any request to [email protected] and we will respond within 30 days.
Request a copy of all personal data we hold about you. We will provide a structured summary of every data category we process in relation to your account.
Request correction of any inaccurate or incomplete personal data we hold about you. We will update your records promptly and notify any third parties who received the incorrect data.
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, or where you withdraw consent. Note: legally required data (KYC, financial records) must be retained for the periods set out in Section 7.
Request that we limit processing of your data while a rectification or objection request is being assessed. Your data will be stored but not actively processed during this period.
Request a machine-readable export of the personal data you have provided to 74bd — including account details, transaction history, and betting records — in a structured, commonly used format.
Object to processing of your personal data for direct marketing purposes or where we rely on legitimate interests as our legal basis. We will cease that processing unless we can demonstrate compelling legitimate grounds that override your interests.
The 74bd Platform is strictly intended for adults aged 21 years and above. 74bd does not knowingly collect, process, or retain personal data from any individual under the age of 21. Age verification is a mandatory step in the account registration and KYC process — all players must confirm they are 21 or older and must provide valid government-issued identity documentation to verify their age before withdrawals are permitted.
If 74bd discovers or is notified that it has inadvertently collected personal data from a person under the age of 21, we will immediately suspend the relevant account, void all bets placed from that account, and permanently delete the data in question in accordance with our data retention and safeguarding obligations. Any funds deposited by an underage player will be returned to the original payment source after deducting any applicable processing fees charged by the payment provider.
If you are a parent or guardian and believe that a minor under your care has created an account on the 74bd Platform, please contact us immediately at [email protected]. We take underage gambling extremely seriously and will act on all such reports without delay. For tools to help prevent underage access to online gambling, please visit our Responsible Gaming page.
The 74bd Platform may, from time to time, contain references to or integrations with third-party services — including game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — whose own privacy practices govern the data they collect within their respective game environments. 74bd is not responsible for the privacy practices of these third-party providers and encourages you to review their individual privacy policies if you have concerns about how they process your data.
74bd does not include external hyperlinks to unaffiliated third-party websites within the Platform's content. Any third-party services embedded in the Platform (such as game engines, live dealer streams, or payment gateway interfaces) are delivered under contract and are subject to the data processing requirements described in Section 5 of this Policy.
Payment partners (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank) process your payment data subject to their own privacy policies and applicable financial services regulations. By using those payment methods, you agree to those providers' terms in addition to this Policy.
74bd reserves the right to update, revise, or replace this Privacy Policy at any time. When we make material changes to this Policy, we will notify registered players by email to their registered address and by posting a prominent notice on the 74bd Platform at least 14 days before the updated Policy takes effect. The effective date shown at the top of this page will always reflect the date of the most recent revision.
Your continued use of the 74bd Platform after the effective date of any revised Policy constitutes your acceptance of the changes. If you do not agree with any material change to this Policy, you should stop using the Platform and contact us at [email protected] to request account closure and withdrawal of any remaining balance before the revised Policy takes effect.
We encourage you to review this Privacy Policy periodically to stay informed about how 74bd protects your personal data. Previous versions of this Policy are available on request by emailing [email protected] with the subject line "Privacy Policy Version Request".
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how 74bd handles your personal data, please contact our Data Support team using the details below:
- Email: [email protected] — For data rights requests, use the subject line "Data Rights Request". For privacy complaints, use "Privacy Complaint". We aim to respond within 30 days.
- Live Chat: Available 24/7 directly on the 74bd Platform for general privacy queries and account-related data questions.
- WhatsApp: Available 09:00–23:00 BST (UTC+6), seven days a week. Suitable for urgent account data queries.
74bd is committed to resolving all privacy-related queries and complaints fairly and promptly. If you are dissatisfied with our response to a privacy complaint, you may have the right to escalate your complaint to the relevant data protection authority in your jurisdiction.
Our Privacy Commitments
A quick-reference summary of what 74bd promises every player when it comes to data privacy and security on our platform.
74bd does not sell, rent, or trade your personal data to any third party. Your information is used only to operate your account, process payments, and deliver the services you have requested.
All data transmitted to and from the 74bd Platform is protected by 256-bit SSL/TLS encryption. Sensitive stored data — including KYC documents and financial records — is also encrypted at rest.
You have the right to access, correct, export, restrict, and delete your personal data at any time. Submit a request to [email protected] and we will respond within 30 days.
Payment data shared with bKash, Nagad, Rocket, and Upay is limited strictly to what is required to process your transaction in Bangladeshi Taka (৳). We do not share your full financial profile with payment providers.
We retain data only as long as necessary — and never longer than legally required. Financial records are kept for 7 years post-closure; most other data is deleted within 5 years of account closure.
74bd does not use advertising networks, third-party retargeting pixels, or social media tracking scripts. We do not monitor your activity on any website other than https://74bd.io.
Now that you know exactly how 74bd protects your data, explore our full range of cricket betting, live casino, and slot games — all in Bangladeshi Taka with instant bKash, Nagad and Rocket deposits.